FAQ We Will Respond Promptly
We’re here to help. Feel free to contact us with any inquiries.
Total of 32 FAQ entries available.
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[Printing Consulting] What is printing consulting?A
Printing consulting refers to a service that guides clients through the entire printing process, from paper selection, printing techniques, and determining appropriate quantities, to meeting delivery deadlines.
Printing can vary greatly depending on post-processing options, printing methods, quantity, and size. This variety means that the same budget can often produce more efficient or higher-quality results. Printing consulting helps identify the best methods to achieve the desired outcome within your budget.
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[Printing Consulting] Is there a minimum quantity required for printing consulting?A
We recommend 300 copies or more for printing consulting services.
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[Printing Consulting] What are the benefits of printing consulting?A
It is our greatest strength to provide solutions tailored for your needs.
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[Printing Services] How can I request a quote for printing?A
Go to 'Support > Contact Us > Printing Services' on our website.
Fill out the inquiry form with detailed information.
We'll be in touch shortly for further discussion.
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[Printing Services] What happens if there is any printing error?A
We will identify the issue and provide a solution with the representative in charge.
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[Printing Services] How is the printing service process carried out?A
Go to 'Support > Contact Us' and fill out the inquiry form to let us know your request.
All process, such as planning, consultation on estimates, production and delivery, will be carried out sequentially
based on the details you provide.
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[Finance] Until when will a tax invoice be issued?A
You may ask for a tax invoice from the time delivery is completed.
Please make your request by the 5th of the following month, as it isn't processed after the 6th.
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[Finance] Until when can I ask to correct a tax invoice due to an error in the details?A[For PRINPIA MALL Members]If a tax invoice is in application status, you may ask for it cancelled through the menu.If a tax invoice and an issuance completion mail are arrived, please ask for cancellation until 2 PM the next day.For any other cancellation request, please contact us through 'Customer Service > 1:1 Online Inquiry'.[For Business Customers]Please contact your sales representative.
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[Finance] How does the procedure for tax invoice issuance proceed?A
[For PRINPIA MALL Product Tax Invoice Issuance]
Please login and click the [My Page] button at the top right to issue your tax invoice.
Application must be done by the 5th of the following month due to PRINPIA's monthly closing.
Don't forget to enter your business registration number and email address to receive the tax invoice.
[For Business Customers Tax Invoice Issuance]
Please contact your sales representative for assistance.
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[PRINPIA MALL] How can I form a partnership?A
Please contact us through 'Customer Service > 1:1 Online Inquiry'.
We'll be in touch shortly.
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[PRINPIA MALL] Can I proceed with a larger quantity of copies in digital printing?A
Yes, you may.
We will offer various options to help you make better choice as we compare large-scale offset printing and digital printing.
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[PRINPIA MALL] Can I request products that are not currently available on the website?A
Please contact us through PRINPIA MALL’s 'Customer Service > 1:1 Online Inquiry'.
You will be able to consult with our sales representative soon.