FAQ We Will Respond Promptly
If you have any questions, please feel free to reach out through our customer inquiry service.
Total of 32 FAQ entries available.
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[Printing Consulting] What is printing consulting?A
Printing consulting refers to a service that guides clients through the entire printing process, from paper selection, printing techniques, and determining appropriate quantities, to meeting delivery deadlines.
Printing can vary greatly depending on post-processing options, printing methods, quantity, and size. This variety means that the same budget can often produce more efficient or higher-quality results. Printing consulting helps identify the best methods to achieve the desired outcome within your budget.
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[Printing Consulting] Is there a minimum quantity required for printing consulting?A
We recommend 300 copies or more for printing consulting services.
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[Printing Consulting] What are the benefits of printing consulting?A
Our greatest strength is providing solutions tailored to your specific needs and purposes, ensuring that we meet your diverse requirements efficiently and effectively.
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[Printing Services] How can I request a quote for printing?A
Go to 'Support > Contact Us > Printing Services' on our website.
Fill out the request form with detailed information about your printing requirements.
A representative will be assigned to review your request, and we will contact you for further discussion.
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[Printing Services] What happens if there is a printing error?A
If a printing error occurs, we will coordinate with the assigned representative to identify the issue and propose a solution to resolve the problem.
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[Printing Services] How is the printing service process carried out?A
Through the 'Support > Inquiry' section on our website, we first receive your desired direction.
Based on the details you provide,we proceed with planning and estimate discussions, followed by production and delivery in sequence.
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Q
[Finance] Until when can a tax invoice be issued?A
Tax invoices can be requested after the order is shipped.
Requests must be completed by the 5th of the following month, as requests cannot be processed after the 6th.
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[Finance] Until when can I request a correction for a tax invoice due to an error in the details?A[For PRINPIA MALL Members]If you requested the tax invoice through the tax invoice menu and the status is pending, cancellation is possible.If the status is issued, cancellation can be requested until 2 PM the next day from when the issued email is received.For other cancellation requests, please contact us through the 'PRINPIA MALL > 1:1' Online Inquiry Board for quick processing.[For Business Customers]Please contact your sales representative.
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[Finance] I have a tax invoice to issue. Could you please provide the procedure?A
[For PRINPIA MALL Products Tax Invoice Issuance]
To issue a tax invoice, please log in and check the My Page button at the top right to submit your request.
You must apply before the 5th of the following month to ensure issuance due to PRINPIA's monthly closing.
When issuing, please ensure to enter your business registration number and the email address where the invoice will be sent for proper issuance.
[For Business Customers Tax Invoice Issuance]
Please contact your sales representative for assistance.
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[PRINPIA MALL] We are interested in forming a partnership. Please provide details on how to proceed.A
You can leave an inquiry through PRINPIA MALL’s 1:1 Customer Support,
and our representative will review it and respond promptly.
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[PRINPIA MALL] I have a larger quantity than initially discussed. Can I switch to digital printing?A
Yes, it is possible.
We will provide quotes comparing large-scale offset printing and digital printing,
offering various options to help you make a more cost-effective decision.
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[PRINPIA MALL] Can I request products that are not currently available on PRINPIA MALL?A
You can inquire about unavailable products by contacting our 1:1 Customer Support center on PRINPIA MALL.
Our sales representatives will review your request and inform you of the feasibility.